Help! Microphone on my S6 doesn't work anymore.

"Dr. Zoidberg - RIP Oppo" (thetomselleck) 09/29/2016 at 18:42 • Filed to: Darn.

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People can only hear me now if I put them on speaker phone. This is true for all calls since this morning.

Hard restart did nothing.

Restart in safe mode did nothing.

Cleaning out microphone and headphone jack did nothing.

My Bluetooth is not on.

Android forum says if a full factory reset doesn’t work, then it’s the microphone itself that is broke. I really don’t want to do that. I have thousands of photos, synced work and personal accounts and a bajillion texts and call logs that also need to be saved. Cloud is a PITA and has let me down before.

This is incredibly inconvenient.

I Will Always Be The Honey Badger > Dr. Zoidberg - RIP Oppo 09/29/2016 at 18:47

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My S5 did the same thing. Lucky for me, I hate talking to people.

1111111111111111111111 > Dr. Zoidberg - RIP Oppo 09/29/2016 at 19:07

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Samsung has a backup tool that works great.

Phatboyphil > Dr. Zoidberg - RIP Oppo 09/29/2016 at 19:25

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Don’t worry. It’s just a bug in the latest update. They’re releasing a patch next week, it’ll be fine then.

ADabOfOppo; Gone Plaid (Instructables Can Be Confusable) > Dr. Zoidberg - RIP Oppo 09/29/2016 at 19:42

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Can’t you plug the USB cable into your PC and move your crap that way?

cbell04 > Dr. Zoidberg - RIP Oppo 09/29/2016 at 19:45

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Diagnostics mode may help you think it has a mic test know it has a ton of test features. From the stock dialer app and key in *#0*#

brianbrannon > Dr. Zoidberg - RIP Oppo 09/29/2016 at 21:16

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The same microphone gets use when you are on speaker phone right?

Dr. Zoidberg - RIP Oppo > brianbrannon 09/29/2016 at 21:23

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I would think so but...??

Dr. Zoidberg - RIP Oppo > ADabOfOppo; Gone Plaid (Instructables Can Be Confusable) 09/29/2016 at 21:25

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Yes I can do that for photos and crap but not call logs and other stuff as far as I can gather

ADabOfOppo; Gone Plaid (Instructables Can Be Confusable) > Dr. Zoidberg - RIP Oppo 09/29/2016 at 21:29

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Have some paper and a pen handy? Yeah it’s tedious, but you can record anything that way.

Would screenshots of the calls work to keep record?

Dr. Zoidberg - RIP Oppo > ADabOfOppo; Gone Plaid (Instructables Can Be Confusable) 09/29/2016 at 21:30

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Hmm not a bad idea!

Grindintosecond > Dr. Zoidberg - RIP Oppo 09/29/2016 at 22:14

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I have an S6. I just sent it in to get the screen replaced and they replaced the charge jack under warranty. How long have you had it? is it under the mfg . warranty? If so, save everything you got and back it up. Send it in. They have a week turnaround at their repair facility in Plano, TX and will factory reset it as well. So get your old phone out and use it for the week it’s gone.

Dr. Zoidberg - RIP Oppo > Grindintosecond 09/29/2016 at 22:42

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I’ve had it for two years.

DarrenMR > Dr. Zoidberg - RIP Oppo 09/30/2016 at 12:27

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A few things you may want to check out.

1. lint or junk in the mic hole

2. lint or junk in the headphone jack

3. lint or junk in the charging port

There are several phones out there that will stop reading the mic if there is junk in these spots, they get confused and think headphone or something are plugged in and stop looking for the mic. There are some apps in the play store that can make the speaker vibrate at weird frequencies and knock some stuff out of there. You can actually see stuff get bounced out.